Winter Issue
April 2004
Marji MacKenzie, GRCC, Editor

In This Issue

President's Message: Join Us in Aberdeen
Candidates for Election 2004
Reheated Chowder
Need an Effective Practice? Got One to Share?
Online Northwest 2004: A Compact Day of Technology         Just Keeps Getting Better!
New View: iSchool Student Reports on Fall 2003          Conference

CC Ya Around: News From Washington's Community and          Technical Colleges
         Bellevue
         Centralia
         Grays Harbor
         Green River
         Walla Walla

I went to a bookstore and asked the saleswoman, "Where's the self-help section?" She said if she told me, it would defeat the purpose.
               - Anonymous

President's Message

Join Us in Aberdeen

        As I promised last year, I am happy to announce that CLAMS is focusing on diversity issues at the Spring 2004 conference. The theme of our conference is "Many Paths: Empowering our Diverse Student Populations." Set for May 20-21, we are bringing two of Washington's best speakers to Grays Harbor College in Aberdeen. On Thursday afternoon, May 20th, Dr. Yvonne Terrell-Powell, Director of the Multicultural Diversity Education Center at Shoreline Community College, will lead an active, hands-on workshop to help us teach students with diverse backgrounds more effectively. Friday morning's schedule features Nancy Pearl, Executive Director of the Washington Center for the Book at the Seattle Public Library inspiring our lust for books about diversity and multiculturalism. Later that morning, Elena Bianco, Chair of the Information Literary Committee, will lead the discussion on the information literacy immersion program supported by LMDC and CLAMS. I promise you that the conference will be both engaging and enriching. If you haven't registered yet, you still have time. Email Jo Davies (jdavies@pierce.ctc.edu) to let her know that you are attending and will pay on-site.

I look forward to seeing you in Aberdeen!
Sayumi Irey
CLAMS President
Bellevue Community College

Candidates for Election 2004

         Officer elections will be held at the CLAMS Conference in Grays Harbor at the business meeting scheduled for Friday, May 21, at 8 am. You may request an absentee ballot if you would like to vote but will not be at the conference. The absentee ballot will be conducted as it was last spring. An email message will be sent to you if you subscribe to the CLAMS discussion list. The message will contain the ballot and biographical information on each candidate. To cast your vote, print the ballot and mail it to the person who will be named in the email message.

President Elect
Marji MacKenzie, Green River Community College

Secretary
Laura Staley, Renton Vocational Technical College
Julie Wolf, Cascadia Community College

President Elect
Marji MacKenzie, Green River Community College
Marji MacKenzie joined the faculty at Green River Community College in Fall 2001 as its Instruction Lead after more than a decade away from the Seattle area. Before coming to GRCC, MacKenzie headed information literacy and instruction efforts at the University of New Orleans and at Lewis-Clark State College in Lewiston, Idaho after beginning her career as a reference and instruction librarian at Washington State University. Long active in national and state-wide library organizations, MacKenzie was a founding board member of LiLI: Libraries Linking Idaho, a project to negotiate state-wide database licenses and to promote Z39.50 catalogs to facilitate resource sharing among Idaho libraries. She was a successful Track II applicant in the first ACRL Institute for Information Literacy Immersion in 1999. Currently, MacKenzie is delighted to be relieved of her duties as the editor of the newsletter for the ACRL Instruction Section after four years in the position and is looking forward to exercising her editorial acumen on the current and future issues of CLAM Chowder in her recent appointment as its editor.

Secretary
Laura Staley, Renton Vocational Technical College
Laura Staley graduated from the University of Washington with an MLIS in June 1988 and has worked at academic libraries for over 16 years. This includes her current position as Media Librarian at Renton Technical College, positions at Green River Community College Library and Highline Community College Library, Business Librarian at City University library, and student positions in the reference departments of the University of Washington Business Library and the University of Mankato in Minnesota. She has had the variety of roles familiar to librarians in small libraries: reference and instruction librarian, circulation supervisor, staff trainer, collection development librarian, shelver and "OPAC wrangler." Of this last job title, Staley said, "Those of you who have dealt with WebVoyage know what I mean!" She is also a contributor to the Washington Librarians' Index to the Internet Project (http://wa.lii.org/), specializing in describing and classifying such little-known state and local government sites as the "Noise Reduction Ideas Bank" and King County's "Stream Bug Monitoring".

Julie Wolf , Cascadia Community College
Julie Wolf has spent her professional career in community college libraries. She joined the librarians at Cascadia Community College in 2002 as a Reference Librarian after a stint as Director of Library and Information Services at Heartland Community College in Normal, Illinois. With her Cascadia colleagues, Wolf has developed an online institute on teaching and learning for faculty. She is busying herself this summer with sharing her experience at LOEX of the West in Boise and at Syllabus 2004, a conference about the use of information technology in higher education that will be held in San Francisco. She attended the inaugural ACRL Institute for Information Literacy Immersion 1999 as a Track I participant and won a scholarship to attend the ACRL conference held in Detroit that same year. A member of ALA/ACRL since graduate school at University of Texas -- Austin, Wolf is currently active in the Bibliographic Instruction Group of the Community and Junior Colleges.

Reheated Chowder

         With the keen eye for detail that librarians tend to have, you have probably noticed that it's been awhile since CLAM Chowder was last published. In the last issue dated April 2002, Sayumi Irey was running unopposed for president and Grays Harbor was embarking on a remodeling project. Two years have passed since that issue. Sayumi is now president and the librarians at Grays Harbor are settling into their newly renovated space after a stint of providing library services from the student union building.
         Given its publication history, CLAM Chowder is what we call an "occasional publication", which is a very nice way of saying that the issues come out sporadically, which is a cryptic way of saying that the issues come out whenever someone gets around to it. Having just finished my eighth and final issue of the IS Newsletter for the ACRL Instruction Section (http://www.ala.org/ala/acrlbucket/is/newsacrl/news.htm), I can tell you that writing news stories to inform members about an organization's projects and activities are one of the last things that librarians get around to. Not that I exempt myself from this accusation, mind you. The CLAMS Executive Board set January 2004 as the publication date for this issue. The only consoling aspect of an April 2004 publication date is that it is two years to the month since the last issue of CLAM Chowder was published.
         While I endeavor to increase the frequency of CLAM Chowder, I need your help on the voyage (Endeavor, Voyage -- get it? Unless someone volunteers to become editor soon, this is the kind of humor you'll have to look forward to.). I need your news. Whether the "you" in "your" is you because you've got a new job, written an article or just got tenure, your library because you've started a new program, acquired a new collection or just remodeled, or LMDC because LMDC projects affect us all, it's time to email me a couple of paragraphs. While you're thinking about it, my address is mmackenz@greenriver.edu. Tell me who, what, when, where, why and how, give it the subject "For the Chowder" and press Send. It doesn't have to be the most artistically written prose ever devised -- that's what an editor is for.

Marji MacKenzie
Editor and Chowderhead-in-Chief
Green River Community College

Need an Effective Practice? Got One to Share?

         There's a place for you to share and discover terrific ideas developed by colleagues -- the ACRL Effective Practices website! The virtual reading room project created by the University of Washington Friday Harbor Library is one of my favorites!
         The Association of College & Research Libraries' (ACRL) Effective Practices Committee is accepting submissions for its web-based clearinghouse for effective practices in academic libraries. The Effective Practices web site can be found at http://www.acrl.org/effectivepractices. Accepting submissions from all areas of academic librarianship, committee members are seeking examples of procedures or tools that have been developed to streamline workflow, solve problems or improve services.

An effective practice is:

  • aligned with the library's and parent organization's mission
  • sustainable, cost-effective and has the potential for long-term impact on the library and its constituents

An effective practice has:

  • outcomes that are measurable
  • some degree of transferability

        Effective practices can be submitted at www.acrl.org/effectivepractices. Practices are then reviewed to see if they meet the criteria listed above. Once accepted, ACRL will post the practice on the web site and send the submitting library a letter acknowledging its contribution to the Effective Practices clearinghouse. As more effective practices are submitted and the clearinghouse grows, academic librarians looking for ideas to improve specific practices in their own libraries or just shopping for good ideas will be able to browse by category and search by keyword.
        Please take a look at the effective practices already on the page and consider submitting your own effective practice. If you have questions, contact Gordon Aamot, Chair of the Effective Practices Committee at aamot@u.washington.edu.

Jo Davies
Effective Practices Committee Member
Pierce College

Online Northwest 2004

A Compact Day of Technology Just Keeps Getting Better!

         February 2004 marks the second year that I have attended Online Northwest, and I was again pleased at the quality of the panel presenters, the relevance and currency of the topics, the affordability of the registration, and the convenience of the Oregon State University's Hill Alumni Center amenities. I've only been out of library school three years, and already I'm finding it challenging, to say the least, to keep apprised of the latest technology, software, and metadata structures. The annual conference in Corvallis has become one of my favorite ways to find out what's new in information architecture and all things tech-related for librarians. It also enables librarians who aren't up on the latest jargon to build an understanding of this sprawling subject area. It was very useful to have received the executive summaries through email prior to the meeting; I was better able to select the panels to attend.
         The day was broken into four panel slots, and there were four panels to choose from in each time slot. I chose panels on blogging syndication and news aggregators, bibliographic instruction and blogs, adopting video streaming technology for library instruction, and how to conduct a usability study. Events started promptly on time and panelists handed out useful links and synopses of their presentations. My favorite presentation was Janet Schnall's and Terry Ann Jankowski's "Adopting Streaming Video Technology for Library Instruction 'Any Time, Any Place.' Their demonstration of relatively inexpensive software that creates streaming video from compiled screen shots got me thinking that even I could do something similar on our small library's rather static website.
         Online Northwest is always a good expenditure of our library's travel funds. I can't wait to go next year!

Jen Stutesman
Walla Walla Community College

New View: iSchool student reports on Fall 2003 Conference

         While the work environment can be a stimulating and enriching experience on a personal level, the business of fulfilling responsibilities can often times keep us from stopping to take a breath and reflect upon how our day-to-day work contributes to the greater mission of the organization. Even in the contemplative environment of the library, finding time to do exactly that can be difficult. Professional conferences can be that respite. They are opportunities for colleagues to share experiences and advice, keep in touch with how and what we are doing, and to collaborate on solutions to common issues.
         As a second-year MLIS student at the UW's iSchool interested in pursuing a career in academic librarianship, I was the lucky recipient of the student scholarship sponsored by CLAMS to attend the 2003 Fall Conference, "Changing Needs, Changing Roles: Redefining and Promoting the Academic Library." I was very impressed with the scheduled speakers, program planning, and the people I met. I was both excited and intimidated at the thought of attending my first conference, but upon my arrival, I felt very comfortable and warmly welcomed into the group. The size of the conference made it very amenable for a first time attendee, and it was very affirming to be among academic library and information professionals who feel so passionately about their work.
         The program was well-planned and well-rounded. Speakers provided a range of perspectives, as well as very useful advice, on how to manage the many needs and roles of the academic library. The speakers, who spoke eloquently about the more salient issues we face each day, were the highlight of the conference. From Pacific Lutheran University's Dean Chris Ferguson's discussion on the mission and evolving role of academic librarianship to Michelle Johnson's inspired discussion about the academic library as an impetus to developing a culture that brings together the entire community in a common environment of learning, information access, and equity of service. Michelle Johnson, who as President of Pierce College Steilacoom, emphasized that by bringing together resources, resource professionals and primary decision makers, we are able to make the academic library crucial and influential to the success of the community we serve. From Gonzaga University, Professor Mark Alfino's call for the deeper reflection, and even existential consideration, of the academic librarian's role as a professional in today's society got me thinking about the changes that the profession has experienced. Finally, Julie Wallace of the King County Library System gave me a completely new outlook on marketing the academic library and the impact of strategic outreach.
         I came away from my first conference energized by the speakers and my future colleagues' commitment and passion for the profession and all that they do in the name of service and access.

Susie Chin
iSchool, University of Washington

CC Ya Around:
News From Washington's Community and Technical Colleges

Bellevue Community College
         Bellevue Community College has three new full time members and an intern from the University of Pittsburgh.

Nicole Longpre, Librarian
         Nicole first became interested in being a librarian while she was a student at Pierce College. The branch campus she attended had a tiny library, but the staff worked with her individually and she always was able to get the materials she needed to be successful. For this reason, Nicole's favorite aspect of being a librarian is working one-on-one with students. She also enjoys learning about new technology and challenging herself to take on new projects. In her free time, she loves being with her cats and she is a devoted student of ballet, performing with a small dance company based in Tacoma, WA.

Diana Hagen, Library Media Center Secretary Senior
         Diana has worked in the community and technical college system since 1998. She has held similar positions at Renton Technical College in the Office of Instructional Improvement and as the Humanities Division Secretary at Shoreline Community College. She is an arts advocate volunteering her time to serve on the Renton Municipal Arts Commission and Renton Youth Symphony Orchestra. She is an avid chamber music musician and performs with the Summit Winds woodwind trio. She has two grown sons and her husband works for a major aircraft manufacturer.

Paula Laine, Library Specialist 1
         Paula has 13 years experience with acquisitions, and technical services. She graduated from Highline Community College and earned A.A.S. degree in Library Technical Services. Paula was previously employed by South Seattle Community College since 1990. Paula was also 1993 Bon Voyage grant winner. She lives in West Seattle with her husband and son.

Jennifer Ranck, Library Intern, Winter/Spring Semester 2004
         Jennifer is currently in her last semester of the University of Pittsburgh Masters of Library and Information Science program. As an intern at the BCC Library Media Center, she is learning how to teach library instruction classes and assist students at the reference desk. She also works part-time for the Microsoft Library, Sammamish campus. Jennifer is continually thrilled at the opportunity to show others how libraries can enhance their lives.

Submitted by Sayumi Irey

Centralia College
         Throughout this academic year, the Kirk Library has been a key player in the Lewis County Reads project. This began as an idea for a campus-wide event and grew into a collaborative community-wide series that asks the question, "What is an American?" David Guterson's novel, Snow Falling on Cedars, was chosen as the common book. The author appeared at Centralia College's Corbet Theatre on March 8th at 7:00 pm. We received a grant from Humanities Washington to fund part of the author fee. A full description of the project and calendar of events may be viewed at: www.lewiscountyreads.org.
         Fall 2003, Michael Spafford's Labors of Hercules murals were unveiled in Corbet Theatre. The library, thanks to a great deal of work by our student workers and librarian Judith Metcalf, has begun to create a digital research center for these murals and the pair created by Alden Mason. Both sets of murals were originally created to hang in the Washington legislative chambers.
         The library is currently seeking a Systems/Technical Services Librarian to fill the full-time faculty position vacated by Stephanie Carter when she became the Associate Dean, Library Services.

Submitted by Stephanie Carter

Grays Harbor College
         Do you remember the last time you moved and then couldn't remember which box the much-needed can opener was in? That's what things are like here at GHC. After a one-year remodel, with two rooms in the student union building as a temporary home and our books stored across campus, we are back in the original building with new features.
         Fall Quarter 2003 saw us unpacking, figuring out the door locks and just generally fitting back into our old but new space. During Winter and Spring Quarters, things have begun to shake out and we are (hopefully) dealing with the final fixes and touches to the new building.
         This was a remodel of about $6.5 million, increasing the Library/Media Services approximately 3200 sq ft. (net) and the overall building by 6,000 sq ft. (net).
We are looking forward to showing off the new place to many visitors for the upcoming CLAMS conference.

Submitted by Adrienne Roush

Green River Community College
         Brenda Philip and Marji MacKenzie were awarded tenure in Winter Quarter 2004. Philip's title is Reference Librarian, Collection Development Lead, while MacKenzie's is Reference Librarian, Instruction Lead. Both of these faculty librarians were hired Fall 2001.
         Kim Nakano, Director of Library Media Services, added new duties to her role when she became Dean of Instruction for the Language, Academic Skills and Wellness Division in Summer 2002.
         Katherine Campbell, a long-time employee of the Holman Library as its Circulation Supervisor, retired in March 2003 after more than 25 years of service.

Submitted by Marji MacKenzie

North Seattle Community College
         Sharon Simes joined North's ranks last September as a full-time tenure-track reference librarian. She serves as the liaison for the Arts and Humanities Division, taking over for Dale Chase who retired in June 2002. Sharon is no stranger to the Seattle Community Colleges, having worked at South Seattle and as a tenured librarian at Seattle Central for many years. Before coming to North, Sharon was the library director at Villa Academy in Seattle.
         Dale Chase, full-time reference librarian, retired in June 2002, after more than 30 years at North. Dale served in many capacities over the years -- cataloguer, administrator, instructor at the UW Library School, but his true calling was as a reference librarian, where his dedication to students and his near-encyclopedic knowledge of literature, history, arts, politics and many other subjects made him an exemplary reference librarian. He was also active in politics, both on and off campus, and served on the faculty Senate, including one year as president. Colleagues and faculty here will miss Dale; we wish him well as he pursues his many interests -- poetry, politics, biking and outdoor travel.
         Jacque Mundell became our new Dean of Instructional & Information Support Services in August 2002. As dean, she oversees Library and Media Services, Distance Learning, Integrated Studies and the Teaching and Learning Center. Before coming to North, Jacque served as executive director of the Library and Information Technology Association (LITA), a division of ALA, and had her own distance learning consulting company.
         Carol Dahl, library supervisor and head of circulation retired in October 2002 after 35 years of service.          
         Susanna Lau, who came to North in October 2000 after 24 years at Library Technical Services, was promoted to library supervisor.
         Judy McNally, secretary senior to the library dean since 1993, retired in October 2002.
         Alice Smith, who has worked in many areas at North, has taken over as program coordinator for Instructional & Information Support Services, which includes the library.

Submitted by Connie McDowell


Walla Walla Community College
         
Here at Walla Walla Community College, I'm building the video collection, as well as putting more of our excellent (but dusty!) titles into circulation. It's been very popular, not only for students who want to check out a video to "de-stress" from studies, but also for those who want a video to explore a certain topic further -- some students like to learn visually, also. For a small academic library, we have a pretty large collection of foreign/international movies, including Spanish language. We recently collocated all our print Spanish language materials in one place in the library, because there's such a huge demand for them.
         Our online research / information literacy classes for the ENG 101/102, COMP 102, and other classes are growing, too. From just one section two years ago, I'm now presenting to five sections of classes. The library just got a new scanner for the students use, and I'm investigating ways to add more life to our rather static (but reliable!) web site.
         Our director, Ann Daly, struck a successful blow for academic integrity when she moved our very successful test-proctoring program into its own testing center. The program had really grown too large for any of us to monitor successfully anymore, and the successful opening of the testing center is a plus for the distance learning students. It's spring time in Wine Country, and the new WWCC Enology and Viticulture Center has just started selling its first College Cellars of Walla Walla premiere release of the 2002 Sagemoor Vineyard Chardonnay. It's a good time to be in southeastern Washington.

Submitted by Jen Stutesman

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